Halton Stairlifts has once again been recognised with the Feefo Trusted Service Award for 2026, highlighting its continued excellence in customer service within the UK stairlift market.
This latest achievement represents six years in a row of securing Platinum status, reflecting the company’s ongoing dedication to delivering a high-quality customer experience.
The Feefo Trusted Service Awards are awarded based entirely on verified customer feedback, ensuring that the recognition is grounded in real experiences from those who have used the service.
The award follows a significant period of development for the company, including the opening of a new 17,000 sq ft headquarters and customer showroom in Widnes.
The purpose-built facility provides customers with the opportunity to view and test a broad range of stairlifts, enabling them to make confident and informed decisions.
It also supports the company’s future growth plans, with increased storage capacity, improved efficiency and the ability to expand its team.
Since its launch in a garage in 2008, Halton Stairlifts has grown into a recognised national provider, supporting thousands of UK households with solutions that promote independence at home.
Customer reviews consistently point to the professionalism of staff, the promptness of installation and the reassurance offered throughout the process.
With strong ratings and a high volume of verified feedback, the company has earned a reputation as one of the most dependable names in the industry.
Neil Mckenzie, Director at Halton Stairlifts, said:
“We are incredibly proud to receive the Feefo Trusted Service Award for 2026 and to achieve Platinum status for the sixth year in a row. This recognition is driven entirely by our customers, which makes it especially meaningful to everyone in the business.
“The opening of our new headquarters and showroom has been a huge milestone for us. It gives customers the opportunity to see and try our stairlifts before making a decision, while also allowing us to continue growing and improving the service we offer.
Our focus has always been on delivering a service that people can rely on during important moments in their lives. This award is a reflection of the hard work of our team and the trust our customers place in us every day.”
As the need for mobility support continues to grow, Halton Stairlifts remains committed to maintaining the standards that have led to repeated industry recognition.
The business will continue to invest in its operations, team and customer offering to ensure it remains a reliable and trusted choice for households across the UK.
