Five Stars for Customer Satisfaction for Local Housebuilders
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Five Stars for Customer Satisfaction for Local Housebuilders

Local builders Barratt Developments Yorkshire West and Yorkshire East have received the maximum five-star rating for the ninth year in a row in the new Home Builders Federation (HBF) annual New Homes Survey. The stars are awarded based on the ‘would you recommend your builder to a friend?’ question, to which 90% of Barratt Developments customers answered ‘yes’. “Achieving high levels of customer satisfaction is hugely challenging. It requires leadership from Board level downwards and commitment from all areas of…